Summary/ Main purpose 
 

To work as part of the logistics team responsible for the managing of third party logistics and provider support to the Supply Chain team. You are responsible for:

• Responsible for the logistics support and administration for the Nuvias logistics team.
• Progressing and managing of inbound and outbound shipments to & from our UK and NL warehouses
• Pro-active management of agreed SLA’s with our suppliers
• performance monitoring through reporting and creation of action plans to drive continuous process improvement.
• Responsible for defined business processes, managing them at your own level and driving continuous improvement.
• Understanding of the Standard Operating Procedures of the 3^rd Party Warehouse providers and suggesting improvements to obtain gains in efficiency
• Adhering to company policy and working to the company ISO Quality Management system (9001 certification) and company security management system (27001 certification) at all times.

Duties & Responsibilities

• Inbound shipment monitoring and communication with the Supply Chain team.
• Export documentation creation and approvals.
• Creation of basic and complex shipping quotes to support a global customer base.
• Courier and carrier exception monitoring and resolution.
• Internal helpdesk ticket monitoring and escalation handling.
• Ad-hoc information based requests to support sales teams with inflight orders.
• General logistics administration to support day to day running of the team.
• Vendor specific advanced replacement shipping, monitoring and invoicing.
• Stock check outcome monitoring, logging and remedial work.
• Support in obtaining information and documentation in relation to import and export compliance.
• Support in training and ongoing improvements across the Logistics and Warehousing operations.
• Travel to site to support warehousing operations where required.

Key Performance Measures

• Stock accuracy within our 3PL’s
• Delivery accuracy from our 3PL’s including the carriers they use – inbound & outbound
• 3PL’s accuracy in pick & pack process 

General skills

Technical

• Excellent working knowledge logistics & warehousing
• Planning and organisation skills
• Data recording and presentation
• Creating and documenting new processes & procedures
• Strong working knowledge of ERP systems
• Strong working knowledge of Microsoft Office

Behavioural

• Positive personality and a strong work ethic
• Strong communicator
• Customer focused
• Logical and analytical approach
• Ability to solve problems at own level to drive continuous improvement
• Root cause approach to problem solving
• Attention to detail
• Good team player with a flexible “can do” approach
• Self-motivated, positive and pro-active attitude
• Ability to work under pressure to tight deadlines in a fast-paced changing environment

Experience & Qualifications

• Previous experience working within a warehousing and/or logistics environment
• Data management
• Producing clear, accurate and concise reports for use internally
• Knowledge and application of continuous improvement methodology
• Knowledge appropriate application of a range of root cause problem solving tools and techniques

Interfaces

• Nuvias Supply Chain team
• Nuvias regional sales teams
• Nuvias vendor product mangers
• 3^rd Party logistics providers

You may be required to undertake other general duties / reasonable requests, as required by business needs, details of which will be provided to you at the time the duties / requests are required.